privacy policy
ACE Cells Lab (“ACE”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Company name
- Country
- Billing information
- Shipping information
- Technical information (IP address, browser type, device information)
- Website usage analytics
- Cookies and similar technologies
How We Use Your Information
Your information may be used to:
- Process orders
- Respond to inquiries
- Provide customer support
- Deliver requested products or services
- Improve our website
- Send product updates (with consent where required)
- Comply with legal obligations
Cookies
Our website uses cookies to:
- Improve website performance
- Remember preferences
- Analyze traffic
- Enhance user experience
You may disable cookies through your browser settings.
Data Sharing
We do not sell personal information.
Information may be shared only with:
- Payment providers
- Shipping companies
- Cloud hosting providers
- Legal authorities when required by law
- Professional service providers working on our behalf
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
International Data Transfers
As an international company, your information may be processed in countries outside your place of residence while maintaining appropriate safeguards.
Your Rights
Depending on applicable law, you may have the right to:
- Access your information
- Correct inaccurate data
- Delete personal data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Contact
For privacy inquiries, please contact:
Email: privacy@ace-cells.co.uk
